{"id":16141,"date":"2022-12-04T17:02:58","date_gmt":"2022-12-04T15:02:58","guid":{"rendered":"https:\/\/www.ambassador.gr\/en\/services-amenities-copy\/"},"modified":"2025-08-18T20:10:03","modified_gmt":"2025-08-18T17:10:03","slug":"services-guide","status":"publish","type":"page","link":"https:\/\/www.ambassador.gr\/en\/services-guide\/","title":{"rendered":"\u039f\u0394\u0397\u0393\u039f\u03a3 \u03a5\u03a0\u0397\u03a1\u0395\u03a3\u0399\u03a9\u039d"},"content":{"rendered":"\t\t
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Service Directory<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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WELCOME!<\/em><\/h3>
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It is a great pleasure for us to welcome you to the Ambassador Hotel Thessaloniki. The management and all our staff are at your disposal to make your stay at the hotel\u00a0comfortable and pleasant. This directory was created for your information about the services and facilities offered in our hotel. We are at your disposal for any additional information you may need.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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General information about Thessaloniki<\/i><\/h4>
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Name<\/strong><\/p>

Thessaloniki was founded in 315 BC. from the Macedonian general Kassandros, who named her<\/p>

after his wife and half-sister of Alexander the Great, Thessaloniki and came from the unification<\/p>

of 26 settlements and areas around the Thermaicos Gulf.<\/p>


Location<\/b><\/p>

It is located in a very characteristic spot on the map. To the southwest it is bathed by Thermaicos Gulf while to the northwest it breathes from the forest of Kedrinos Lofos or Sheikh Sou. The city center stretches from the exhibition and the universities to the train station and is highly urbanized.<\/p>


History<\/b><\/p>

Thessaloniki is the largest and most populous city in Macedonia in northern Greece and the<\/p>

second largest in the country after the capital Athens. After the conquest of the Macedonian kingdom by the Romans in 168 BC. Thessaloniki became a Roman possession knowing at the same time great development in every respect. It became an important trade crossroad, effectively connecting Europe with Asia via the Roman Egnatia Road.
From the 1st century AD the city became one of the early centers of Christianity as the Apostle Paul started here many of his preachings, laying the foundations for the new religion. During the Byzantine period the city experienced perhaps the greatest prosperity while growing in population, which made it the second most important city of the whole empire after Constantinople.<\/p>

After its conquest by the Ottomans in 1432 it remained in the Ottoman Empire for about five<\/p>

centuries. From the middle of the 19th century, it was the most cosmopolitan and multicultural<\/p>

urbanized center of the Ottoman Empire.<\/p>

Today, Thessaloniki is a modern European city while maintaining its position as an important<\/p>

commercial and economic center connecting all Balkan countries. In 1997 it became the cultural<\/p>

capital of Europe and is one of the largest centers of university education in Southeastern Europe.<\/p>


Sights<\/b><\/p>

The tour of Thessaloniki can start from \u201cLadadika\u201d, right next to the Port of the city. The<\/p>

\u201cLadadika\u201d area with its listed buildings and cobbled streets becomes an attraction for those who want to see Thessaloniki as it was before the great fire of 1917, and to try unique traditional flavors in the taverns and restaurants housed there.<\/p>

\u201cLadadika\u201d, the Port as well as the area of \u201cValaoritou Str.\u201d are the main attraction for those who<\/p>

want to experience the intense nightlife in Thessaloniki, as they host some of the most famous<\/p>

bars, pubs and clubs in the city.<\/p>

The religious character of Thessaloniki is evident in every corner of the city. Important<\/p>

monuments of the Byzantine period, temples and monasteries can be found throughout the center of Thessaloniki as well as in \u201cAno Poli\u201d.<\/p>

The Church of Agios Dimitrios, Agia Sofia, the Vlatadon monastery, Panagia Chalkeon, are just<\/p>

some of the religious monuments that testify to the rich religious tradition of Thessaloniki.<\/p>

The most important attraction of Thessaloniki as well as its landmark, is undoubtedly the White<\/p>

Tower. It was built during the Turkish occupation and was then known as the Tower of the Lion<\/p>

or the Tower of Blood. The White Tower today functions as a museum for the history of the city.<\/p>

It is located very close to the Archaeological and Byzantine Museum, two of the most important<\/p>

museums in the city.<\/p>

The central point of Thessaloniki is Aristotelous Square, crossed by four major highways (Nikis<\/p>

Avenue, Tsimiski, Egnatia and Agios Dimitrios).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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General information about the hotel<\/i><\/h4>
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Location<\/b><\/p>

The hotel is located in the area of \u201cPlagiari\u201d 18 km east of the center of Thessaloniki, only 3.5 km<\/p>

from the Airport \u201cMacedonia\u201d. In recent years, Plagiari has experienced great residential development and its population has grown rapidly. It is estimated at about 6,000 inhabitants.<\/p>

At a distance of 3 km is the town of Perea, where you can taste the wonderful Greek cuisine in the taverns by the sea or buy various souvenirs from the shops located along the road.<\/p>

You can spend your free time in the huge Mediterranean Cosmos shopping center as well as in the \u201cHondos shopping Center\u201d, both within 10 minutes drive from the hotel. In the surrounding area there is a huge amusement park, \u201cMagic Park\u201d as well as the famous \u201cWaterland\u201d for those who love water.<\/p>

In short distance from the hotel, you can enjoy the sea in well-organized beaches awarded with the \u201cBlue Flag\u201d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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For your safety<\/i><\/h4>
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Elevator<\/b><\/p>

In the event of an elevator malfunction, please do not panic.<\/p>

Press the emergency button inside the elevator, and our Technician will immediately take care of restoring its operation.<\/p>

For safety reasons, children under the age of 12 should be accompanied by an adult.<\/p>

\u00a0<\/p>


Fire safety<\/b><\/p>

Consult the safety instructions on the back of your room door.<\/p>

In case of fire please use the stairs for your exit from the hotel and NOT the ELEVATORS.<\/p>

There are fire extinguishers in the corridors of each floor. Fire detection system operates in all<\/p>

public areas and corridors. In case of fire please inform the Reception and evacuate the building immediately using the stairs and NOT the ELEVATORS.<\/p>

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Power failure<\/b><\/p>

In the event of a power failure, power is supplied via a generator. The use of elevators can<\/p>

continue normally because it operates with a privately owned power pair.<\/p>

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Security<\/b><\/p>

Consider key card of your room as the key of your house. Do not leave the card in the room.<\/p>

Return the card to the Reception when you leave the hotel.<\/p>

If your card is lost or stolen, report it immediately to the reception. When leaving the room make sure the windows and doors are properly secured. Upon your departure, please leave your card at the reception.<\/p>

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Exit<\/b><\/p>

All emergency exits are identified and suitable for a quick and safe evacuation of the<\/p>

building in the event of an emergency.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Hotel Services<\/i><\/h4>\n
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Reception<\/strong><\/p>\n

Our Reception is at your disposal 24 hours for any information or assistance. To contact the reception, please call \u20188\u2019 24 hours a day.<\/p>\n


First aid<\/b><\/p>\n

First aid kit available at the reception.<\/p>\n


Lost & Found<\/b><\/p>\n

In case personal items are forgotten during the stay, they are kept in a special area until requested.<\/p>\n


Luggage room and transfer service<\/b><\/p>\n

For luggage Transfer Service, please contact Reception.<\/p>\n

Luggage storage at the reception.<\/p>\n


Recycling<\/b><\/p>\n

In the implementation of sustainable development practices, our hotel encourages the use of<\/p>\n

special collection bins for paper, plastic, and glass\/aluminum.<\/p>\n


Restaurant<\/b><\/p>\n

Open daily for breakfast from 07:00 a.m. until 10:30 a.m.<\/p>\n

Early Breakfast Service is available (before 07:00 am), upon request at the Hotel Reception.<\/p>\n

Food or breakfast can be provided in special packages\/boxes to go, upon request.<\/p>\n

Extra charges may apply in additional requests for Services.<\/p>\n


Breakfast<\/b><\/p>\n

Breakfast Buffet is available from 07:00 until 10:30 in the restaurant lounge on the ground floor of the hotel. Breakfast can also be served in the room upon request.<\/p>\n


Room service<\/b><\/p>\n

Room service is available from 07:00 to 24:00. There is a menu in each room. For your orders please call 353.<\/p>\n


Business Services<\/b><\/p>\n

There is a Business Center on the ground floor of the hotel for use by customers, 24 hours, free of charge.<\/p>\n


Internet<\/b><\/p>\n

Wireless internet (high speed) is available free of charge in all areas of the hotel and in the rooms.<\/p>\n


Do not Disturb<\/b><\/p>\n

Please hang the special card provided with the orange side outside the door of your room if you do not want the cleaning staff to enter the room or to be bothered. To avoid telephone annoyance, please inform the Reception.<\/p>\n


Card keys<\/b><\/p>\n

Please deliver your card\/key to the Reception when you leave the hotel and on your departure.<\/p>\n

Do not leave your key in the lock or outside the door of your room for security reasons.<\/p>\n


Email<\/b><\/p>\n

The email address of the Ambassador Hotel is: reception@ambassador.gr<\/p>\n


Housekeeping<\/b><\/p>\n

The room cleaning staff visits and refreshes your rooms daily. Following a sustainable<\/p>\n

environmental policy, the hotel management asks you to reuse towels and room linens in general.<\/p>\n

Otherwise, please leave used towels intended for changing on the bathroom floor.<\/p>\n


Pets<\/b><\/p>\n

Small pets are allowed in certain types of rooms, according to availability and after prior<\/p>\n

consultation with the Front office or reservations department. Pets must be fully trained and<\/p>\n

restrained by guests at all times. Guests are responsible for cleaning after their pet at the Hotel and in the neighborhood. Customers are liable for any material damage or personal injury by the pet.<\/p>\n

The hotel reserves the right to charge the customer\u2019s account according to the cost of damages.<\/p>\n


Housekeeping<\/b><\/p>\n

You can communicate with the maids through the Reception.<\/p>\n


Air conditioning<\/b><\/p>\n

The hotel provides a central air conditioning system that operates according to the weather<\/p>\n

conditions. Each room has an independent temperature controller. Please close the window to start the air conditioning; otherwise it may not work.<\/p>\n


Blankets \u2013 duvets<\/b><\/p>\n

Extra bedding (blanket) is available in the room closet. Please contact the Reception for anything else you need.<\/p>\n


Pillows<\/b><\/p>\n

Extra pillows are available in the room closet. Selection of pillows of different types, upon<\/p>\n

request.<\/p>\n


Baby Cots<\/b><\/p>\n

Baby cots are available free of charge, upon request at the Reception, and subject to availability.<\/p>\n


Water<\/b><\/p>\n

We inform you that the tap water is drinkable. However, bottled water is available in the<\/p>\n

refrigerator in your room as well as in the bar.<\/p>\n


Hairdryer<\/b><\/p>\n

The hair dryer is in the basic equipment of every room.<\/p>\n


Telephone<\/b><\/p>\n

For outside line, please dial 9 and the number you want. For internal calls, dial the room number.<\/p>\n


Bar<\/b><\/p>\n

Call 353. Daily 07:00 am-24:00 pm<\/p>\n


Baby chairs<\/b><\/p>\n

In case you need high baby chairs, please contact the waiter.<\/p>\n


Reservation<\/b><\/p>\n

Please contact the Reception if you need any service for future bookings.<\/p>\n


Parking<\/b><\/p>\n

The Hotel provides ample parking space, free of charge.<\/p>\n


Transfer<\/b><\/p>\n

We can arrange your transfer from the Hotel to various points of interest, airport, port, train station etc., on request and based on driver availability.<\/p>\n


Arrival \u2013 departure<\/b><\/p>\n

On the day of your arrival, the rooms are available for use from 14:00 while your departure must<\/p>\n

take place by 11:00. If you wish another time of departure please contact the Reception in time.<\/p>\n


\u03a4\u03b7\u03bb\u03ad\u03c6\u03c9\u03bd\u03bf \/ Telephone<\/b><\/p>\n

For outside line, please dial 9 and the number you want. For internal calls, dial the room number.<\/p>\n


TV<\/b><\/p>\n

Each room is equipped with satellite TV. For clarifications or information on the operation and<\/p>\n

selection of channels, please contact the Reception.<\/p>\n


Mini bar<\/b><\/p>\n

Each room is equipped with a fridge \/ mini bar.<\/p>\n


Wake-up call<\/b><\/p>\n

Please contact the Reception for the time you would like to wake up.<\/p>\n


Photocopy, scanner, fax<\/b><\/p>\n

Photocopying, scanning and faxing services are available at the Reception. Guests staying at the Hotel and wishing to receive a fax are kindly requested to inform the Reception. Fax: +30 23920 21204<\/p>\n


Credit \u2013 debit cards<\/b><\/p>\n

The following credit\/debit cards are accepted<\/p>\n

American Express, Diners Club, MasterCard, Visa. Please ask the Reception for more information.<\/p>\n


Valuables<\/b><\/p>\n

For valuables and cash, we suggest you use the safe provided in the room, free of charge, or the central safe of our hotel. Please contact the front office department.<\/p>\n


Laundry service<\/b><\/p>\n

Please contact the Reception. An iron and an ironing board can be provided by calling the Room service or the Reception.
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General Information<\/i><\/h4>
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Airlines<\/b><\/p>

For reservations and ticket information please contact the Reception department.<\/p>

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Gas station<\/b><\/p>

There are several gas stations at a close distance, both in the direction of the airport but also<\/p>

towards Plagiari.<\/p>

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Charging point for EV<\/b><\/p>

Our hotel has a special charging station for Electric Vehicles. For more information or instructions for using it, contact the Reception.<\/p>

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Babysitter<\/b><\/p>

Babysitting service upon request and subject to availability. If you need a babysitter, contact the<\/p>

Reception department. To ensure your service, please state what your needs are from Mon \u2013 Fri<\/p>

(Friday to 12:00 am) and at least 48 hours before the time you need a babysitter.<\/p>

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Doctor \u2013 Dentist<\/b><\/p>

Please contact the Reception.<\/p>

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Trips \u2013 excursions<\/b><\/p>

Excursions and tours options can be found at the Reception, upon request and subject to<\/p>

availability.<\/p>

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Rent a Car<\/b><\/p>

Contact the Reception department for information and telephone numbers.<\/p>

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Power<\/b><\/p>

The voltage of electricity in Greece is 220\/240 at 50 Hertz.<\/p>

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Hairdresser<\/b><\/p>

Please contact the Reception for an appointment or more information.<\/p>

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Florist<\/b><\/p>

If you wish to order or send flowers please contact the Reception.<\/p>

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Bus<\/b><\/p>

There is a bus stop right outside the hotel in both directions. Ticket can be purchased either on the bus or from a kiosk. For more information and clarifications about the itineraries please contact the Reception or check \u039fasth app.<\/p>

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TAXI<\/b><\/p>

Contact the Reception. If you are outside the hotel, you must signal by hand, for a taxi to stop and serve you.<\/p>

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Post, Courier<\/b><\/p>

For letters, post cards you wish to send by post as well as forms or packages you wish to be sent<\/p>

via express delivery service please contact the Reception.<\/p>

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Banks<\/b><\/p>

Piraeus Bank, Alpha Bank, Eurobank and the National Bank of Greece are located in Perea, 3<\/p>

minutes by car. Monday to Friday 08:00 \u2013 14:00. For more details and instructions please contact<\/p>

the Reception.<\/p>

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Shopping<\/b><\/p>

There is the large COSMOS shopping center, which has shops with a wide range of products,<\/p>

restaurants, cafes and a cinema, 10 minutes away from the hotel. Another option is the market of Perea, 3 minutes from the hotel, where it has shops with clothes, jewelry and souvenirs.<\/p>

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Complaints \u2013 Suggestions<\/b><\/p>

Please contact the Reception if you have any suggestions, complaints or concerns regarding the\u00a0operation of the hotel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\"\"<\/a><\/p>

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Our gallery speaks for itself<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Please go to the Instagram Feed settings page to create a feed.<\/p>\n\t\t<\/div>\n\t\t<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Service Directory \u00a0 WELCOME! \u00a0 It is a great pleasure for us to welcome you to the Ambassador Hotel Thessaloniki. The management and all our staff are at your disposal to make your stay at the hotel\u00a0comfortable and pleasant. This directory was created for your…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":31,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"footnotes":""},"class_list":["post-16141","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ambassador.gr\/en\/wp-json\/wp\/v2\/pages\/16141","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ambassador.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ambassador.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ambassador.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ambassador.gr\/en\/wp-json\/wp\/v2\/comments?post=16141"}],"version-history":[{"count":58,"href":"https:\/\/www.ambassador.gr\/en\/wp-json\/wp\/v2\/pages\/16141\/revisions"}],"predecessor-version":[{"id":17257,"href":"https:\/\/www.ambassador.gr\/en\/wp-json\/wp\/v2\/pages\/16141\/revisions\/17257"}],"wp:attachment":[{"href":"https:\/\/www.ambassador.gr\/en\/wp-json\/wp\/v2\/media?parent=16141"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}