Service Directory
WELCOME!
It is a great pleasure for us to welcome you at the Ambassador Hotel Thessaloniki. The
management and all our staff are at your disposal in order to make your stay at the hotel
comfortable and pleasant. This directory was created for your information about the services and facilities offered in our hotel. We are at your disposal for any additional information you may need.
General information about Thessaloniki
Name
Thessaloniki was founded in 315 BC. from the Macedonian general Kassandros, who named her
after his wife and half-sister of Alexander the Great, Thessaloniki and came from the unification
of 26 settlements and areas around the Thermaicos Gulf.
Location
It is located in a very characteristic spot on the map. To the southwest it is bathed by Thermaicos
Gulf while to the northwest it breathes from the forest of Kedrinos Lofos or Sheikh Sou. The city
center stretches from the exhibition and the universities to the train station and is highly urbanized.
History
Thessaloniki is the largest and most populous city in Macedonia in northern Greece and the
second largest in the country after the capital Athens.
After the conquest of the Macedonian kingdom by the Romans in 168 BC. Thessaloniki became a
Roman possession knowing at the same time great development in every respect. It became an
important trade crossroad, effectively connecting Europe with Asia via the Roman Egnatia Road.
From the 1st century AD the city became one of the early centers of Christianity as the Apostle
Paul started here many of his preachings, laying the foundations for the new religion. During the
Byzantine period the city experienced perhaps the greatest prosperity while growing in population, which made it the second most important city of the whole empire after Constantinople.
After its conquest by the Ottomans in 1432 it remained in the Ottoman Empire for about five
centuries. From the middle of the 19th century, it was the most cosmopolitan and multicultural
urbanized center of the Ottoman Empire.
Today Thessaloniki is a modern European city while maintaining its position as an important
commercial and economic center connecting all Balkan countries. In 1997 it became the cultural
capital of Europe and is one of the largest centers of university education in Southeastern Europe.
Sights
The tour of Thessaloniki can start from “Ladadika”, right next to the Port of the city. The
“Ladadika” area with its listed buildings and cobbled streets becomes an attraction for those who
want to see Thessaloniki as it was before the great fire of 1917, and to try unique traditional
flavors in the taverns and restaurants housed there.
“Ladadika”, the Port as well as the area of “Valaoritou Str.” are the main attraction for those who
want to experience the intense nightlife in Thessaloniki, as they host some of the most famous
bars, pubs and clubs in the city.
The religious character of Thessaloniki is evident in every corner of the city. Important
monuments of the Byzantine period, temples and monasteries can be found throughout the center of Thessaloniki as well as in “Ano Poli”.
The Church of Agios Dimitrios, Agia Sofia, the Vlatadon monastery, Panagia Chalkeon, are just
some of the religious monuments that testify to the rich religious tradition of Thessaloniki.
The most important attraction of Thessaloniki as well as its landmark, is undoubtedly the White
Tower. It was built during the Turkish occupation and was then known as the Tower of the Lion
or the Tower of Blood. The White Tower today functions as a museum for the history of the city.
It is located very close to the Archaeological and Byzantine Museum, two of the most important
museums in the city.
The central point of Thessaloniki is Aristotelous Square, crossed by four major highways (Nikis
Avenue, Tsimiski, Egnatia and Agios Dimitrios).
General information about hotel
Location
The hotel is located in the area of “Plagiari” 18 km east of the center of Thessaloniki, only 3.5 km
from the Airport “Macedonia”. In recent years, Plagiari has experienced great residential development and its population has grown rapidly. It is estimated at about 6,000 inhabitants.
At a distance of 3 km is the town of Perea, where you can taste the wonderful Greek cuisine in the taverns by the sea or buy various souvenirs from the shops located along the road.
You can spend your free time in the huge Mediterranean Cosmos shopping center as well as in the “Hondos shopping Center”, both within 10 minutes’ drive from the hotel. In the surrounding area there is a huge amusement park, “Magic Park” as well as the famous “Waterland” for those who love water.
In short distance from the hotel, you can enjoy the sea in well-organized beaches awarded with the “Blue Flag”.
Hotel Services
Reception
Our Reception is at your disposal 24 hours for any information or assistance. To contact the
reception, please call ‘8’ 24 hours a day.
First aid
First aid kit available at the reception.
Lost & Found
In case personal items are forgotten during the stay, they are kept in a special area until requested.
Luggage room and transfer service
For luggage Transfer Service, please contact Reception.
Luggage storage at the reception.
Recycling
In the implementation of sustainable development practices, our hotel encourages the use of
special collection bins for paper, plastic and glass / aluminum.
Restaurant
Open daily for breakfast from 07:00 a.m. until 10:30 a.m.
Early Breakfast Service is available (before 07:00 am), upon request at the Hotel Reception.
Food or breakfast can be provided in special packages/boxes to go, upon request.
Extra charges may apply in additional requests for Services.
Breakfast
Breakfast Buffet is available from 07:00 until 10:30 in the restaurant lounge on the ground floor of the hotel. Breakfast can also be served in the room upon request.
Room service
Room service is available from 07:00 to 24:00. There is a menu in each room. For your orders
please call 353.
Business Services
There is a Business Center on the ground floor of the hotel for use by customers, 24 hours, free of charge.
Internet
Wireless internet (hi speed) is available free of charge in all areas of the hotel and in the rooms.
Do not Disturb
Please hang the special card provided with the orange side outside the door of your room if you do not want the cleaning staff to enter the room or to be bothered. To avoid telephone annoyance please inform the Reception.
Card keys
Please deliver your card / key to the Reception when you leave the hotel and on your departure.
Do not leave your key in the lock or outside the door of your room for security reasons.
The email address of the Ambassador Hotel is: reception@ambassador.gr
Housekeeping
The room cleaning staff visits and refreshes your rooms daily. Following a sustainable
environmental policy, the hotel management asks you to reuse towels and room linen in general.
Otherwise, please leave used towels intended for changing on the bathroom floor.
Pets
Small pets are allowed in certain types of rooms, according to availability and after prior
consultation with the Front office or reservations department. Pets must be fully trained and
restrained by guests at all times. Guests are responsible for cleaning after their pet at the Hotel and in the neighborhood. Customers are liable for any material damage or personal injury by the pet.
The hotel reserves the right to charge the customer’s account according to the cost of damages.
Housekeeping
You can communicate with the maids through the Reception.
Air conditioning
The hotel provides a central air conditioning system which operates according to the weather
conditions. Each room has an independent temperature controller. Please close the window to start the air conditioning, otherwise it may not work.
Blankets – duvets
Extra bedding (blanket) is available in the room closet. Please contact the Reception for anything
else you need.
Pillows
Extra pillows are available in the room closet. Selection of pillows of different types, upon
request.
Baby Cots
Baby cots are available free of charge, upon request at the Reception and subject to availability.
Water
We inform you that the tap water is drinkable. However, bottled water is available in the
refrigerator of your room as well as in the bar.
Hairdryer
The hair dryer is in the basic equipment of every room.
Telephone
For outside line, please dial 9 and the number you want. For internal calls, dial the room number.
Bar
Call 353. Daily 07:00 am-24:00pm
Baby chairs
In case you need high baby chairs please contact the waiter.
Reservation
Please contact the Reception if you need any service with future bookings.
Parking
The Hotel provides ample parking space, free of charge.
Transfer
We can arrange your transfer from the Hotel to various points of interest, airport, port, train station etc. on request and based on driver availability.
Arrival – departure
On the day of your arrival the rooms are available for use from 14:00 while your departure must
take place by 11:00. If you wish another time of departure please contact the Reception in time.
Τηλέφωνο / Telephone
For outside line, please dial 9 and the number you want. For internal calls, dial the room number.
TV
Each room is equipped with satellite TV. For clarifications or information on the operation and
selection of channels please contact the Reception.
Mini bar
Each room is equipped with a fridge / mini bar.
Wake up call
Please contact the Reception for the time you would like to wake up.
Photocopy, scanner, fax
Photocopying, scan and faxing services are available at the Reception. Guests staying at the Hotel and wishing to receive a fax are kindly requested to inform the Reception. Fax: +30 23920 21204
Credit – debit cards
The following credit/debit cards are accepted
American Express, Diners Club, MasterCard, Visa. Please ask the Reception for more information.
Valuables
For valuables and cash, we suggest you use the safe provided in the room, free of charge, or the
central safe of our hotel. Please contact the front office department.
Laundry service
Please contact the Reception. Iron and ironing board can be provided by calling the Room service or the Reception.
For your safe
Elevator
In the event of an elevator malfunction, please do not panic.
Press the emergency button inside the elevator and our Technician will immediately take care of
restoring its operation.
For safety reasons, children under the age of 12 should be accompanied by an adult.
Fire safety
Consult the safety instructions on the back of your room door.
In case of fire please use the stairs for your exit from the hotel and NOT the ELEVATORS.
There are fire extinguishers in the corridors of each floor. Fire detection system operates in all
public areas and corridors. In case of fire please inform the Reception and evacuate the building
immediately using the stairs and NOT the ELEVATORS.
Power failure
In the event of a power failure, power is supplied via a generator. The use of elevators can
continue normally because it operates with a privately owned power pair.
Security
Consider key card of your room as the key of your house. Do not leave the card in the room.
Return the card to the Reception when you leave the hotel.
If your card is lost or stolen, report it immediately to the reception. When leaving the room make
sure the windows and doors are properly secured. Upon your departure, please leave your card at the reception.
Exit
All emergency exits are clearly identified and suitable for a quick and safe evacuation of the
building in the event of an emergency.
General Information
Airlines
For reservations and ticket information please contact the Reception department.
Gas station
There are several gas stations at a close distance, both in the direction of the airport but also
towards Plagiari.
Charging point for EV
Our hotel has a special charging station for Electric Vehicles. For more information or instructions for using it, contact the Reception.
Babysitter
Babysitting service upon request and subject to availability. If you need a babysitter, contact the
Reception department. To ensure your service, please state what your needs are from Mon – Fri
(Friday to 12:00 am) and at least 48 hours before the time you need a babysitter.
Doctor – Dentist
Please contact the Reception.
Trips – excursions
Excursions and tours options can be found at the Reception, upon request and subject to
availability.
Rent a Car
Contact the Reception department for information and telephone numbers.
Power
The voltage of electricity in Greece is 220/240 at 50 Hertz.
Hairdresser
Please contact the Reception for an appointment or more information.
Florist
If you wish to order or send flowers please contact the Reception.
Bus
There is a bus stop right outside the hotel in both directions. Ticket can be purchased either on the bus or from a kiosk. For more information and clarifications about the itineraries please contact the Reception or check Οasth app.
TAXI
Contact the Reception. If you are outside the hotel, you must signal by hand, for a taxi to stop and serve you.
Post, Courier
For letters, post cards you wish to send by post as well as forms or packages you wish to be sent
via express delivery service please contact the Reception.
Banks
Piraeus Bank, Alpha Bank, Eurobank and the National Bank of Greece are located in Perea, 3
minutes by car. Monday to Friday 08:00 – 14:00. For more details and instructions please contact
the Reception.
Shopping
There is the large COSMOS shopping center, which has shops with a wide range of products,
restaurants, cafes and a cinema, 10 minutes away from the hotel. Another option is the market of Perea, 3 minutes from the hotel, where it has shops with clothes, jewelry and souvenirs.
Complaints – Suggestions
Please contact the Reception if you have any suggestions, complaints or concerns regarding the
operation of the hotel.
Κάντε κράτηση από την πλατφόρμα μας και επωφεληθείτε καλύτερης τιμής, πληρωμή κατά τη διαμονή, προσωπική επιλογή δωματίου, αλλά και ειδική προσφορά για μεγάλης διάρκειας διαμονή.
Our gallery speaks for itself
